Shipping Terms And Conditions

*FX CHEM LABS does not approve of the recreational misuse of research chemicals. We only sell our products to customers aged 18 years or over, for purposes of research only.

Purchase of Standard Shipping:

By purchasing the standard method of shipping you agree that in the result of your order not being delivered for any reason Fxchemlabs.com is not held liable and no compensation in any form will be given.  Standard Airmail DOES NOT come with  a tracking number,

Purchase of Tracked Shipping:

By purchasing Tracked/Insured method of shipping you agree that in the result your order not being delivered after a period of 56 business days from the day of shipping has passed. We will make arrangements to reship 50% of your order by standard mail only.

Orders exempt from reshipping are where the postal service could not complete a delivery due to incorrect delivery information being supplied or where the postal service has left a notice of attempted delivery and you the customer did not follow up the information left by the delivery office.

Only 1 reship will be given for any order. Any orders confiscated by customs will not be reshipped as it is the responsibility of the customer to ensure that ALL items ordered are legal in their country. If an order is stopped at customs you the customer must pursue your countries customs department as it assumed prior to shipping that you have checked the legal status of your order and all products are legal.

Countries that will not receive a free reship and are classed as high risk due to high confiscation rates are Sweden, Norway, Finland, Italy, Belgium, Austria, Germany, Czech Republic, and Australia. In all these countries the customer buys at their own risk with no compensation in any form to be given.

If a tracked order shows signed for and delivered we will assume that the package has been delivered successfully. If you have not received your package and the tracker shows delivered or handed to the customer at the post office collection point it is your responsibility to contact the postal service and make a claim as FX Chem Labs will not contact the postal service on your behalf.

Once the postal service confirms in writing that the package was not delivered forward us a copy of the letter and we will reship your order.

Countries excluded from the reship guarantee:

Countries that will not receive a free reship due to high confiscation rates are Sweden, Norway, Finland, Italy, Belgium, Germany, and Australia. In all of these countries, the customer buys at their own risk with no compensation in any form to be given no matter how the order is shipped.

Claims for incorrect or missing items:

Any claim for goods missing from the order, the wrong item delivered, or any discrepancy in your order must be submitted in writing within 7 days of the delivery date. Please email full details of your claim to our email [email protected] and provide clear pictures of items received with packaging.

Price list for shipping:

We have had to up the limit amount for Tracked Airmail orders for just now due to the volume of orders we are having to deal with.  We hope to lower the amount once we train up a new employee.  We are sorry for any inconvenience this may cause.

European Union

  • Standard Airmail €10
  • Tracked Airmail   €20
  • GLS Express   €80

United kingdom

  • Standard Airmail  €15
  • Tracked Airmail   €25 ( Orders over 500 euros )

USA and Canada

  • Standard Airmail   €15
  • Tracked Airmail   €25 ( Orders over 500 euros )

Rest of World

  • Standard Airmail   €15
  • Tracked Airmail   €25 ( Orders over 500 euros)

FX Chem Labs 2021CREATED BY FX-Rare Chemical Specialist.